What does a great Scrum Master do?

The Scrum Master is a servant leader who enables teams to self-organize, self-manage, and deliver via effective Lean-Agile practices. As a Scrum Master, you will support multiple Scrum Teams and their Product Owners, by leading and coaching them in both Agile and Scrum values, helping them to continue to deliver amazing technical products to our customers.


Facilitate Progress Toward Team Goals – Continuously challenge the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity.

Continuous Improvement – Help the team improve and take responsibility for their actions. Teach problem-solving techniques and help the team become better problem-solvers for themselves.

Team Self-Management/Cross-Functionality – Coach the team members in self-management and cross-functionality.

Estimation – Guide the team in establishing normalized estimates and help the team understand how to estimate their work.

Support the Product Owner – Help and coach the Product Owner in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.

Help Build a High-Performance Team – Help the team manage interpersonal conflicts, challenges, and opportunities for growth. Escalate to management if/when internal team processes have failed to resolve the issue.

Communication – Communicate effectively across all parts of the enterprise, including with senior leadership. Represent the team in the Scrum of Scrums and coordinate with other teams.

Scrum Ceremonies – Ensure that all Scrum events take place and are positive, productive, and kept within the timebox.

Agile Release Train (ART) Ceremonies – Facilitate preparation and readiness for ART events including Program Increment (PI) Planning, System Demos, and Inspect and Adapt.

Impediments – Help the Scrum Team avoid and remove impediments to their progress.

Reporting – Create a variety of reports using effective business language to highlight successes, challenges and issues within each iteration and end of PI.

Support the Release Train Engineer with cross-team impediments, dependency management, and general communication.

Participate in our Agile Community of Practice – Working with our Agile community of practice to guide, support and further enhance the understanding of agile within the company

Who would prosper in this role?

Certified Scrum Master (CSM), Professional Scrum Master (PSM I) or SAFe (Scaled Agile Framework) Scrum Master (SSM) certification required.

3+ years’ experience in a dedicated Scrum Master rolein a software development environment is essential

Experience working with multiple Scrum Teams in a variety of different contexts (different team sizes, different organizations, diverse cultures, co-located vs. distributed, etc.)

Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in Scrum (retrospective formats, handling bugs, tech debt, etc.)

Knowledge of other approaches used in teams, such as XP, Kanban, etc.

Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD (Acceptance Test Driven Development), TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.

We are looking for passionate people who want to be part of the Pasiona family, learning from the best, with the latest technology and leading the most advanced projects. We believe in continuous training and in adding talents and experiences to continue growing as a team. This is what we offer you:

  • Indefinite contract. We want you to feel part of the team and achieve a stable long-term relationship with us.
  • Performance evaluations and career mapping with annual follow-ups
  • Working on major projects for top international clients.
  • An extensive plan of continuous training, both classroom-based and with certifications from Microsoft, Udemy4Business, Pluralsight…
  • Language classes.
  • Incentives for participating in the community.
  • Medical insurance.
  • Physiotherapy service.