SIAV (Sistema Integral d’Atenció a la Víctima) (Integral Victim Assistance System)
We developed for the Generalitat de Catalunya a Microsoft Dynamics CRM platform to facilitate the Mossos d’Esquadra the unified management of information on cases of gender violence, allowing better care for victims.
The SIAV is the Mossos d’Esquadra’s comprehensive online victim assistance system that unifies in a single computer application all the information on cases of gender violence in Catalonia. With this system, officers can cross-reference all updated police and judicial data on the victim and his or her environment in a single program. In this way, they instantly know all the reports, requests and visits to the court of victims of gender violence, being able to make a risk assessment and generate follow-up guidelines. Thus, they are prepared to provide personalized attention to the victims.
