IT outsourcing, key to the digital transformation of your business

Large companies can afford to have key departments to advance in digital transformation processes. But what about the smaller ones that can’t afford this expense? IT outsourcing is the key, since outsourcing technological services is a good idea to be more competitive.

This article will explain what this service offered by Pasiona consists of.

What is IT outsourcing?

Would you like to achieve the benefits offered by digitalization? Among them, we highlight the acquisition of talent, the optimization of production processes or the adaptation to the needs of companies in general.

Every company that wants to survive in the twenty-first century must have the digital transformation tools that best adapt to the specific needs of the moment.

And what about those who can’t afford to have subject matter experts among their employees? If they cannot afford the expense of investing in new technologies. IT outsourcing is the answer.

Computer outsourcing for companies basically consists of outsourcing services in that area. The objective of this is that subcontracted companies make available to customers a team that allows to optimize and manage the IT department or some area, work or service in particular.

In the market there are different types of companies that offer these services, either focusing on a single point or covering the entire management of the IT area. The most complete are those that include infrastructure, business, systems and cloud management services that allow businesses to grow. Therefore, entrepreneurs must stop and analyze the suppliers they have at their fingertips.

Once the decision has been made to hire an IT outsourcing , it is important to choose wisely. The person in charge must realize that the sector in which he develops his activity will be decisive in the contracting of this type of services. This is because the needs of a clothing store (minimum) are not the same as those of an industry 4.0. Nor will the requirements be the same whether employees work remotely or not. Or the degree of specialization of professionals, in which IT services will be very important when it comes to attracting talent.

What are the IT outsourcing features?

It must be clear that the main objective of outsourcing this type of services is to increase competitiveness and optimize production processes (which translates into more productivity). It is also important to know what IT outsourcing services offer in order to choose the most appropriate.

Before taking the step it is important:

• Know in detail the service that is going to be contracted. What will be the activity that will develop, for how long and what specific terms must be taken into account.
• Clauses relating to regulations, such as data protection. Also those that want to be made clear from the company, such as non-competition and confidentiality. Finally, which ones will be added specifically in the contract.
• What obligations and responsibilities exist between the two parties, the contracting companies and those that offer the IT outsourcing service.
• Everything related to economic conditions , such as price, payment method and other matters of this nature.

Usually, these contracts are fairly uniform. Among the main obligations of IT solution and service providers is to carry out their work under the agreed conditions and time. They also usually appoint project managers, who must keep the client informed of progress and other issues in the shortest possible time.

It is important that before signing anything, companies looking for these outsourcing services of the IT department know if the solution offered is customized (personalized). It must also be clear if it will only be at a specific point in digitalization or if it will be an integral work.

The move towards digital transformation, one of the advantages of outsourcing IT services

And it is that in a market as competitive as the current one, it is important not to be left behind. If we talk about digital transformation, any company that does not go according to the times will be doomed to disappear.

But in addition to this, hiring IT outsourcing services has other advantages for companies. Among them, we can highlight:

• The reduction of costs and risks, since it is the company providing the service that must hire the professionals or keep the software to be used updated.
• Greater flexibility and competitiveness. This is because, in general, services of this nature are scalable. That is, they will be able to ask at any time what they need, adapting to the specific needs of the company.
• Improvement in the quality of its services. As explained, with an improvement in digitalization, better productivity is achieved. All this translates into more quality and customer satisfaction.
• Time savings and greater control of spending.
• Keep IT systems updated at all times.
• Obtain a comprehensive and updated maintenance of the technological infrastructure.
• Optimize the use and efficiency in the management of technological resources.
• Have additional staff to focus on your core business.
• Be flexible and adapt quickly to changes in demand for what they offer (their services, products or technology).
• To be able to focus on identifying the main activities of the business and put all the focus and effort there.
• Work with the latest technology without having to make large investments.
• Attract and retain talent in the sector.

Move towards digital transformation with Pasiona

Do you want to improve your competitiveness and the growth prospects of your company? Well, do not hesitate and contact us to hire the IT outsourcing service. Adapting to the needs of your business is the key to achieving customer satisfaction.